Your outside team, built in Sri Lanka.
Vetted virtual assistants and remote talent who take the busywork off your plate, so you can focus on growing your business.
Looking for remote work? Apply to join Outlane
What a VA can take off your plate
One dedicated person, or a small team, across the work that keeps your business running. Pick an area to see the kind of tasks they handle.
Admin and executive support
Get your hours back from the inbox and the calendar. Your VA keeps the day organised so nothing slips.
- Inbox triage and replies
- Calendar and meeting scheduling
- Travel and booking research
- Document prep and formatting
- Meeting notes and follow-ups
- Personal errands done online
Works in: Gmail, Outlook, Google Calendar, Notion, Slack
Customer support
Fast, friendly replies that keep customers happy, with clear escalation when something needs you.
- Email and live chat replies
- Order tracking and follow-ups
- Refunds and returns handling
- Review and comment responses
- Help centre and FAQ upkeep
- Ticket tagging and reporting
Works in: Zendesk, Freshdesk, Gorgias, Intercom, Shopify
Sales and CRM
Keep your pipeline full and your CRM clean, so every lead gets a timely follow-up.
- Lead research and list building
- CRM updates and data cleanup
- Follow-up emails and reminders
- Booking sales calls
- Proposal and quote prep
- Pipeline reports
Works in: HubSpot, Salesforce, Pipedrive, Apollo, LinkedIn
Marketing
Stay visible without spending your evenings on it. Your VA keeps content going out on schedule.
- Social media scheduling
- Simple graphics in Canva
- Newsletter setup and sending
- Blog formatting and uploads
- Community and DM management
- Monthly performance summaries
Works in: Canva, Meta Business Suite, Mailchimp, WordPress, Buffer
Operations
Turn the way you work into clear, repeatable systems that run without you watching.
- Writing SOPs and checklists
- Market and supplier research
- Weekly reports and dashboards
- Project and task tracking
- Simple automations with AI tools
- Vendor and team coordination
Works in: Notion, Asana, Trello, Google Workspace, Zapier
Finance support
Keep the paperwork tidy and the cash coming in, ready for your accountant at month end.
- Invoicing and payment reminders
- Expense and receipt tracking
- Bookkeeping data entry
- Bank reconciliation support
- Bill payments preparation
- Month-end reports
Works in: QuickBooks, Xero, Wave, Google Sheets, Excel
From first call to first task
No long hiring process and no guesswork. We do the searching and testing, you choose the person.
Tell us what you need
A short call about the tasks, hours and tools you use. We write the role description for you.
Meet vetted candidates
We shortlist people who have passed our skills tests and interviews. You meet them and pick your favourite.
Start working
Your VA gets started with your tools and processes. We check in with both of you to keep things on track.
Why Sri Lanka
A deep pool of educated professionals who are ready for international work, and still largely undiscovered.
Fluent, professional English
English is widely used in schools and offices, so clear written and spoken communication comes naturally.
British-style education
A strong school and university system produces graduates in business, IT, accounting and marketing.
Proactive work ethic
People who take ownership, spot problems early and suggest better ways of doing things.
Hours that fit you
Talent who can work your business hours, wherever you are in the world.
The Philippines built the VA industry. Sri Lanka is the next chapter.
Hiring offshore, without the risk
Every placement comes with the same three commitments.
Vetted before you meet them
Written tests, real task trials and interviews. You only see people we would hire ourselves.
Trained on AI tools
Your VA uses modern AI tools to draft, research and organise faster, so you get more done each week.
Free replacement
If your VA isn't the right fit in the first 30 days, we find you someone new at no extra cost.
Work with international clients, from Sri Lanka
We're building a team of organised, proactive people with strong English to support growing businesses around the world.
- Work from home
- Clients matched to your skills and hours
- Free training in AI tools and client communication
- A community of other Sri Lankan remote professionals
How applying works
- Fill in a short application about your experience and availability.
- Complete a written task and record a quick video introduction.
- Have a short call with our team.
- Get matched with a client who fits your skills.
Questions, answered
Can't find what you're looking for? Email hello@outlaneteams.com.
How much does a VA cost?
It depends on the role, experience level and hours you need. Book a call and we'll give you a clear quote, usually a fraction of what a local hire costs.
Can I hire part-time?
Yes. You can start with part-time hours and increase them as your needs grow.
Will my VA work in my time zone?
We match you with someone whose hours suit your business. Tell us when you need them online and we'll find the right fit.
How do you vet candidates?
Every candidate completes a written test, a real task trial, a video introduction and an interview with our team. Only the strongest make the shortlist.
What if it isn't working out?
Tell us. If your VA isn't the right fit within the first 30 days, we'll find you a replacement at no extra cost.
How is my business data kept safe?
Every VA signs a confidentiality agreement. We also recommend sharing access through password managers and limited user accounts rather than your own logins.
Ready to hand off the busywork?
Tell us what's on your plate. We'll show you who can take it off.